Warranty
Peace of mind.
We stand behind every Ampact product.
The essentials
What's covered.
We warrant every Ampact-branded product against defects for twelve months from the date of purchase. If something's faulty, we'll put it right.
Covered
- Defects in materials and workmanship
- Manufacturing faults that appear in normal use
- Repair or replacement, free of charge
- Warranty extension on any repaired or replaced part
Not covered
- Normal wear and tear over time
- Consumable parts, like batteries or protective coatings
- Accidents, misuse, or inadequate maintenance
- Any modification to the product
If something's wrong
How to claim.
Get in touch
Contact our Support Team at support@ampacttech.com. We can often help you diagnose and resolve the issue on the spot.
Share order details
We'll need your original order number and the email address used to place it, plus a dated, itemised receipt or confirmation email as proof of purchase.
Verify & sort it
Our Support Engineers confirm your warranty coverage, then service the product free of charge.
Details matter
The "fine" print.
- This warranty is in addition to your legal rights as a consumer, which are not affected. Depending on where you live, you may have additional statutory rights.
- Ampact will at its sole option, service the Product at no charge using new or refurbished replacement parts at our sole discretion.
- When a product or part is exchanged, the replacement becomes your property and the replaced item becomes Ampact's.
- The warranty period is extended by each whole day the product is out of your possession for a warranty repair.
- Repaired or replaced parts are warranted for 90 days from the date of repair, or the remainder of your warranty period — whichever is longer.
- This limited warranty covers hardware replacement only.
- Exchanges shipped outside the UK may be subject to import taxes, customs duties and fees, which are the recipient's responsibility.
- You can also return to your original retailer for warranty service.