Delivery Timelines
- Processing: 1-2 business days (orders before 4PM UK/GMT/ BST ship same-day)
- Standard / International Standard: Free of charge, 3-10 business days
- Express / International Express: Flat rate £5.99, 2-5 business days
- Spend £100+? Free express shipping (auto-applied at checkout)
Please track your order via link from confirmation email, or log in to your dashboard for order updates.
Customs & Duties
- UK & EU Orders: Duties prepaid by Ampact (in all possible/prepayable circumstances)
- International: Tax, customs duties, and fees vary by country and are borne by the recipient.
- Pro Tip: Some carriers may still charge admin fees (we can’t control these)
Chat to our friendly support team [email protected] if unsure – we are here to help!
Important Notes
- No Order Changes: Orders can’t be modified/canceled once placed. We start packing immediately to get you gear faster.
- Shipping Issues? Email [email protected] for anything anytime.