14-Day Money-Back Guarantee For Satisfaction, Fairness & Value
✔ We stand by our gear – so to keep things fair and simple:
- Full refunds or exchanges: Unopened, sealed in original packaging with all contents;
- Timeframe: 14 days from delivery date
- Return Shipping: Covered by us only for defects/quality issues
❌ We will not issue refund For:
- Original shipping costs
- Items damaged by improper use
- Missing accessories
Returned Item Inspection Policy
We want you to fully experience your gear – We know it’s important to try and test it! Just remember:
- Gentle testing – Treat it like you plan to keep it
- Complete returns – All accessories/docs must be included
- Fair inspection – Our engineers check for:
✔ No wear or damage from careful testing
❌ Damage from misuse or modifications
Tip: Take unboxing photos/videos for your records or drop us a line when unsure – it helps us resolve any questions faster!
Original Packaging
Please keep your original packaging to ensure hassle-free returns if needed:
- Save all original boxes, foam inserts, and protective materials
- Open carefully – Avoid cutting labels or damaging seals
- Returns with missing/deformed packaging may incur a 10% restocking fee.
Why? This helps:
✔ Protect the Earth and resell returned items sustainably
✔ Keep costs low for all customers
✔ Process your refund faster
How to Return
- Initiate an RMA at AmpactTech.com/return
- Use our generated shipping label or your preferred tracked and insured services
- Follow packaging instructions and mark RMA# externally
- Ship within 7 days of approval.
For event/retail purchases, please email: [email protected].
Return Processing
- Defective Items: Our engineers will assess and provide a report
- Approved Refunds: Issued in 2 business days after receipt
- Payment Method: Original payment (or alternative if unavailable)
Please allow up to 7 business days for bank processing.